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should point to your Front End pool internally.

This diagram from illustrates the connection of a mobile client internally and externally:Īs you see in the image above, even though you are using, the mobility traffic will need to traverse the perimeter to function properly.

The reason is that the mobile client running on Crestron Mercury requires UCWA. The traditional Skype Client running on a PC does not require this service and will function without it. The Crestron Mercury requires the Skype Mobility Service to be configured properly for internal use. If it is still greyed out and not available, then the credentials used need to be confirmed.Ĭrestron Mercury Skype Mobility Requirements

MANAGE CERTIFICATES – If your organization uses S4B On-Prem and requires a private root certificate, this is where you would load them.Įx: To determine if Skype on Mercury is connecting using the credentials entered in, go to the Calling screen on the Mercury and determine if the Skype button is no longer greyed out.

The numbers used can be either numeric or UPN format.

QUICK DIAL PRESETS – Four Quick Dial Presets are made available that will be shown on the calling screen.

PROXY TYPE – If your organization requires the use of a proxy server, then enter in the appropriate credentials here.

If your organization does not use Autodiscovery, enter in the Internal and External Server Names used.

INTERNAL/EXTERNAL SERVER NAME – By default, these fields are left blank so that S4B Autodiscovery is used.

Example: chart below for recommended Username/SIP Address types based on server being On-Premises versus Cloud based.

SIP ADDRESS – Enter in UPN for S4B account here.

PASSWORD – Enter password for S4B account here.

See chart below for recommended Username/SIP Address types based on server being On-Premises versus Cloud based.

USERNAME – Enter username of Skype for Business account here.

Following fields are available for filling in credentials.

Expand Skype for Business accordion to enter in credentials.

Connect to Mercury using web browser and enter Device Configuration.

Confirm that you have firmware version 1.3557.00004.001 or higher.

Setting up Mercury to use Skype for Business

Local presentation sharing over Skype for Business.

Mercury does NOT Natively Support (use BYOD)

Dial pad calling (for PTSN enabled Skype for Business accounts).

Skype for Business Server Versions Supported:.

Please reference OLH 5830 for setting up Direct to Exchange accounts on Mercury.

Requires a Microsoft Skype for Business Resource accountĮxchange accounts are handled separately from Skype accounts.

Requirements / Dependencies for Mercury and Skype for Business Below are basic guidelines for setting up Skype for Business on Mercury.